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According to a MyGlazing Consumer Survey, only 30% of UK homeowners have referred to a consumer code when making a purchase.
When you invite professionals into your home to quote, survey and carry out installations, of course you hope (and expect) they will act professionally and in your best interests at all times. However unless you have dealt with a company previously it can be hard to know in advance what to expect from your dealings with them.
A comprehensive and transparent consumer code can provide you with the confidence and assurance that you will receive a high standard of work and service from first enquiry through all stages of the installation.
While a majority of homeowners told us they hadn’t consulted a consumer code, it was clear that awareness of their importance to home improvement purchases is on the rise – 53.5% of respondents indicated that while they hadn’t referred to one before, they would do so in future.
Additionally, 58% said that knowing a company’s consumer code has been approved by a Government-backed body would influence their purchasing decision.
Listed in the MyGlazing search directory are all GGF Member companies that sell direct to consumers. They must comply with the GGF Consumer Code of Practice.
This consumer code was approved by the Chartered Trading Standards Institute (CTSI) in 2015 and is still the only code to have been approved by the CTSI.
To search these companies simply use the Find a glazing company search bar at the top of this page.
Learn more: GGF Consumer Code of Good Practice
Extra: Why use a GGF Member company
Find your nearest installer by using the search directory at the top of this page.
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Friday, 10th September 2021
A comprehensive and transparent consumer code can provide you with the confidence and assurance to make the right decision.